# Broken text extraction in User input block

**URL:** <https://community.mindstudio.ai/t/broken-text-extraction-in-user-input-block/1661>\
**Category:** Bug Reports\
**Created:** [September 18, 2025, 2:46am UTC](https://community.mindstudio.ai/t/broken-text-extraction-in-user-input-block/1661 "2025-09-18T02:46:02Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Kuane](https://avatars.discourse-cdn.com/v4/letter/k/e68b1a/32.png) [@Kuane](https://community.mindstudio.ai/u/Kuane)\
**Post date:** [September 18, 2025, 2:46am UTC](https://community.mindstudio.ai/t/broken-text-extraction-in-user-input-block/1661/1 "2025-09-18T02:46:02Z")

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When a file is uploaded, it shows processing but then it disappears and does not actually extract the text.

Please kindly fix it. Thanks.

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**Author:** ![Alex\_MindStudio](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.mindstudio.ai/alex_mindstudio/32/27_2.png) [@Alex\_MindStudio](https://community.mindstudio.ai/u/Alex_MindStudio)\
**Post date:** [September 18, 2025, 11:33am UTC](https://community.mindstudio.ai/t/broken-text-extraction-in-user-input-block/1661/2 "2025-09-18T11:33:03Z")

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Hi @Kuane,

Thank you for flagging this! We’re already looking into it.

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<div class="post-metadata">

**Author:** ![Kuane](https://avatars.discourse-cdn.com/v4/letter/k/e68b1a/32.png) [@Kuane](https://community.mindstudio.ai/u/Kuane)\
**Post date:** [September 18, 2025, 11:57am UTC](https://community.mindstudio.ai/t/broken-text-extraction-in-user-input-block/1661/3 "2025-09-18T11:57:31Z")

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Thanks. Please kindly let me know when it is fixed as everything is down cos of this issue. Thank you.

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<div class="post-metadata">

**Author:** ![Alex\_MindStudio](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.mindstudio.ai/alex_mindstudio/32/27_2.png) [@Alex\_MindStudio](https://community.mindstudio.ai/u/Alex_MindStudio)\
**Post date:** [September 18, 2025, 2:00pm UTC](https://community.mindstudio.ai/t/broken-text-extraction-in-user-input-block/1661/4 "2025-09-18T14:00:19Z")

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Hi @Kuane,

This has been fixed, and you should be able to upload files now. Thanks for flagging it!

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<div class="post-metadata">

**Author:** ![Kuane](https://avatars.discourse-cdn.com/v4/letter/k/e68b1a/32.png) [@Kuane](https://community.mindstudio.ai/u/Kuane)\
**Post date:** [September 18, 2025, 2:09pm UTC](https://community.mindstudio.ai/t/broken-text-extraction-in-user-input-block/1661/5 "2025-09-18T14:09:14Z")

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Yes, thanks!