# Cant Trigger Email Run Mode

**URL:** <https://community.mindstudio.ai/t/cant-trigger-email-run-mode/2080>\
**Category:** Bug Reports\
**Created:** [June 3, 2026, 4:16pm UTC](https://community.mindstudio.ai/t/cant-trigger-email-run-mode/2080 "2026-06-03T16:16:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Mdickens](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@Mdickens](https://community.mindstudio.ai/u/Mdickens)\
**Post date:** [June 3, 2026, 4:16pm UTC](https://community.mindstudio.ai/t/cant-trigger-email-run-mode/2080/1 "2026-06-03T16:16:31Z")

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As of the last 2 days, I cannot seem to trigger the email run mode on an agent that has historically been working just fine. However, now, regardless if I send an email to the draft email or the production email, I dont even see the debugger start.

I have tested sending emails from 2 different accounts to see if that may be the issue, but I do not see anything.

Here is the remix link with the part of the agent I cannot get to trigger:

[https://app.mindstudio.ai/agents/copy-of-assisted-living-event-planner-9d155956/remix](https://app.mindstudio.ai/agents/copy-of-assisted-living-event-planner-9d155956/remix)

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**Author:** ![Alex\_MindStudio](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.mindstudio.ai/alex_mindstudio/32/27_2.png) [@Alex\_MindStudio](https://community.mindstudio.ai/u/Alex_MindStudio)\
**Post date:** [June 9, 2026, 5:32pm UTC](https://community.mindstudio.ai/t/cant-trigger-email-run-mode/2080/2 "2026-06-09T17:32:42Z")

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Hi @Mdickens,

Thanks for the post.

Can you take the following steps?

1. Click the cross icon next to Allowed Senders in the Start block:  
 ![image](https://canada1.discourse-cdn.com/flex008/uploads/mindstudio/original/2X/b/b40da8816278ee5637472ae75face0a8fb6e0a9e.png)
2. Click Publish

This should fix the issue.

Let me know how it goes!

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<div class="post-metadata">

**Author:** ![Mdickens](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@Mdickens](https://community.mindstudio.ai/u/Mdickens)\
**Post date:** [June 19, 2026, 1:12pm UTC](https://community.mindstudio.ai/t/cant-trigger-email-run-mode/2080/3 "2026-06-19T13:12:04Z")

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Thanks Alex! I missed that box. It is working now!

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**Author:** ![system](https://canada1.discourse-cdn.com/flex008/uploads/mindstudio/original/1X/b8a61c98533a48e975398396421002dcae1678e8.jpeg) [@system](https://community.mindstudio.ai/u/system)\
**Post date:** [June 21, 2026, 1:12pm UTC](https://community.mindstudio.ai/t/cant-trigger-email-run-mode/2080/4 "2026-06-21T13:12:56Z")

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