Blank Screen Output

I am building an agent for my company that parses some json from a web app, does a bit of reformatting on the json and feeds that into a generate text block which has a perplexity model do enrichment on the data in the json. That generate text block outputs a structured json which goes into a generate asset block that then outputs the results in an html format. I run this as a chrome extension with the web app open that my agent scrapes data from.

When it works as expected it outputs a nice html page with my report beautifully formatted and displayed right there in the mindStudio chrome extension’s overlay. Recently though (starting yesterday afternoon), during the running of the agent in the chrome extension the output just goes to a blank white screen. The formatted html is never displayed.

Just to illustrate what I’m describing. Here is what the chrome extension shows when the agent is doing its work. Normally when it is finished it displays the formatted html content. Now lately it is just displaying a white screen instead. I can go into the history and find the content, but this is cumbersome as I will have other people in the company who need to use this.

Hi @Phil,

Could you please share the AI Agent ID where the issue occurs? You can find it by clicking on the Agent name and copying the Agent ID at the bottom of the page.

Hi Alex,

I sent the AgentId to you in a private message. I will say that since I’ve posted this thread a couple days ago the output of the chrome extension has started displaying again. Although sometimes when it displays the html at the end of the agent’s run, and I click a way from the tab and later return, the output has usually disappeared and just displays a blank white screen. I haven’t changed anything with the published agent during the time of these inconsistent display results from the chrome extension.

Hi @Phil,

Thank you for the clarification!

The blank white screen likely happens when you switch tabs while the Agent is running. It’s best to stay on the tab, but if your Agent runs for a long time, you can either click “Notify when finished” or have the Agent send the formatted HTML via email once it’s done.