Runway Gen4-Turbo model bug

What happens:

When agent attempts to run it returns an error:

“400 {“error”:“Validation of body failed”,“issues”:[{“code”:“custom”,“message”:“Invalid asset aspect ratio. width / height ratio must be at most 2.358. Got 2.679.”,“path”:[“promptImage”]}],“docUrl”:“https://docs.dev.runwayml.com/api”}”

This error appears to occur regardless of the aspect ratio selected.

Hi @royden,

Could you record a quick Loom showing the block configuration and the steps leading up to the error? That would help us reproduce the issue on our end and narrow down the cause.

It would also help if you could share the Debugger log link for that run. You can do that by opening the Debugger, selecting the run, clicking Share, and replying with the URL:

Please make sure there’s no sensitive data in the debugger logs for the run you share.

Sorry, unfortunately I haven’t had time to come back to this one. I just used a different video model and had to move on. You can close/delete this one if you wish. If I try that model again in future and its still a problem I can post again…