Why doesn’t a copy of an agent work like the original?

Why doesn’t a copy of an agent work like the original? I made a copy of the Podcast agent whose original works very well, but if I use the copy without having made a modification it indicates an operating problem.

Hi @oraclepac,

Sorry to hear about that!

Could you share a few screenshots or a screen recording showing the steps you take when the issue occurs? That’ll help us better understand what might be going wrong.

Thank you for your answer

As explained, here is a screenshot of the duplicate version of the Podcast agent. But as soon as I activate it, the debug message appears. Message that does not appear in the original version of the Podcast agent.

Hi @oraclepac,

Thank you for sharing the screenshot!

Have you added a payment method to your workspace? Here’s why I’m asking:

  • Without a payment method, only starter-tier AI models are available for custom Agents
  • Some Paid Store Agents use premium models
  • If you copy a Paid Store Agent without a payment method connected, those premium models are replaced with starter-tier ones

This can sometimes lead to the kind of error you’re seeing. To fix it, you can either increase the Max Response Size in the agent’s blocks, or add a payment method and create a fresh copy of the agent.

You can find more details in the FAQ section on our Pricing Page.

1 Like