To file a bug ticket, please follow the steps below:
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My account is being incorrectly gated as “out of credits” even though my balance shows available credits.
When I click the Pitch Deck tile in my project, I get an out-of-credits notification. The failed generation also overwrote a real project file:
roadmap/pitch.htmlnow contains only the textError: You are out of usage credits. Top up at https://app.goremy.ai/services/balance?action=top-upinstead of the actual deck.My balance is not zero, so the credit/entitlement check appears to be misfiring on this account. Two problems result: (a) I’m blocked from viewing the pitch deck, and (b) the failed run is corrupting/overwriting generated files rather than failing safely.
2. Intended behavior:
With credits available, clicking the Pitch Deck tile should generate and display the deck normally. If an entitlement check ever does fail, it should surface the error without overwriting existing project files —
roadmap/pitch.htmlshould be left intact.3. Link to the AI Agent where the bug occurs:
- App: OASIS Member Platform — https://oasisplatform.madewithremy.com
- App ID:
7233cf2c-1315-49a9-90f2-65ae363d3fa9
Screenshots attached: (1) current balance showing available credits; (2) the out-of-credits notification triggered by clicking the Pitch Deck tile.
Please investigate the entitlement gate on this account and confirm when it’s resolved.
Thanks,
Dustin Trask

