Error so Sign In to Mindstuidos

MindStudio IDE Bug Reports
1

To file a bug ticket, please follow the steps below:

  1. Describe what happens in as many details as possible.

HI! so I would like to report a bug, whenever I’m in mindstudio, at times my account resets itself where it will completely log out of my account, and when I try to log back in it will load to the sign in to continue with goggle but then just go back to the login home page of mindstudio without giving me a chance to click to sign it, Ive tried it a hundred times to go and try to sign it but it will keep circling back to the login main page, I went to google and it works on there but when on my Microsoft edge it will continue that error. I’ve also tried to sign out of my email and tried to restart everything, but it continues to circle back and not let me log in.

  1. Describe the intended behavior.

I would like to log into my account, but it won’t let me, and it will just circle back to the home page.

  1. Attach any screenshots/screen recordings to help us replicate and run tests on our end

I have a video, but it won’t let me attach it here

2

Hi @Jello13,

Thanks for the post, and sorry to hear about the issue.

From what you’ve described, it sounds like you may need to whitelist our domain on your network. You can find the details here:

I’d also appreciate it if you could share the recording with us at support@mindstudio.ai