I was running my agents with uploading word or pdf files - no issues. Suddenly, the when I select upload and select a file, it says it is uploading it but doesn’t. The upload button comes back on. Normally, the file name would show after it has uploaded. So my agents don’t run unless I replace the variable as a long text and cut & paste the whole document. This is not a viable option for multiple files or large files.
Have I run out of some space somewhere or is there a sudden issue?
Facing the same problem.
Hi @snagarat,
Apologies for the inconvenience.
Our engineers are already looking into the issue, and I’ll get back to you as soon as I have an update.
Hi - same issue has resurfaced today. Pls lmk if this is a recurring issue or if there is a different way I should be thinking about this.
Hi @snagarat,
Could you share a debugger log so we can take a closer look? To do that, open the Debugger, select the run, click Share, and reply with the URL:
Pls see attached. When the same thing was run by changing the variable to type long text (instead of Upload File) and cutting and pasting inline, it worked fine.
-SN
(Attachment Debugger Output.docx is missing)
Hi @snagarat, thanks for the quick reply!
Could you share the debugger log as a link instead? The image quality got reduced on upload, and it’s hard to read.
Also, could you share a remix link to your agent? I’ve been trying to reproduce the issue in a fresh agent and it’s working fine on my end, so I’d like to check if it’s specific to yours.
Hi - I can share the link - pls see below. This agent was running with no problem - I just ran a similar agent that has Upload file and it ran fine. Let us look at this before I provide Remix access.
SN
