Can't Publish, Stuck in Account "Pending"

Hello! I’ve had an active subscription for a couple of months without issue, but upon attempting to publish my latest agent, I was redirected to the plan sign-up screen and prompted to change from my legacy plan to the individual plan. This was yesterday.

Since then, I haven’t been able to publish, and keep getting redirected to the plan page (attached) where it sayd my switch is pending. Thanks!

Hi @BallcardGenius,

It looks like you’ve reached the limit for published Agents on your current plan. You can publish another agent by unpublishing one you’re not currently using. It won’t be deleted, it will just move to Drafts.

To unpublish an agent, click on its name, go to Versions, then click Unpublish:

If you have any questions about billing, feel free to email us at support@mindstudio.ai